Refund policy

Effective Date: 02/03/2026

This Refund & Return Policy applies to all purchases made through Woodledoodles.com, operated by:

S.S LIFESTYLES L.L.C.
30 N Gould St Ste N
Sheridan, WY 82801
United States
Email: Support@woodledoodles.com

1. Return Eligibility

We accept returns under the following conditions:

  • The item must be returned within 7 days of delivery.
  • The item must be unused, unworn, and in original condition.
  • The item must be returned in its original packaging.
  • Proof of purchase (order number or receipt) is required.

We reserve the right to refuse returns that do not meet these conditions.

2. Non-Returnable Items

The following items are not eligible for return:

  • Final sale or clearance items
  • Gift cards
  • Personalized or custom-made products
  • Used or damaged items (unless defective upon arrival)

3. Damaged or Defective Items

If you receive a damaged or defective item:

  • Contact us within 7 days of delivery.
  • Provide clear photos of the damaged product and packaging.

After review, we will offer either:

  • A replacement, or
  • A full refund

4. Return Process

To initiate a return:

  • Email us at Support@woodledoodles.com with your order number and reason for return.
  • Wait for return approval and instructions.
  • Ship the item to the return address provided in our response.

⚠️ Customers are responsible for return shipping costs unless the item is defective or incorrect.

5. Refunds

Once we receive and inspect your return:

  • You will be notified of approval or rejection.
  • Approved refunds will be processed to your original payment method.
  • Please allow 5–10 business days for the refund to appear in your account.

Shipping fees are non-refundable unless the return is due to our error.

6. Exchanges

We only replace items if they are defective or damaged.

If you need an exchange, please contact us at:
Support@woodledoodles.com

7. Late or Missing Refunds

If you haven’t received your refund:

  • Check your bank account again.
  • Contact your credit card company (processing time may vary).
  • Contact your bank.

If you still need assistance, email us at:
Support@woodledoodles.com

8. Order Cancellations

Orders may be canceled within 12 hours of purchase.

After 24 hours, cancellation may not be possible if the order has already been processed or shipped.

9. Contact Information

If you have any questions regarding returns or refunds, please contact:

S.S LIFESTYLES L.L.C.
30 N Gould St Ste N
Sheridan, WY 82801
United States
Email: Support@woodledoodles.com